Personalization Service for Jewelry
Personalization Service for Jewelry
At Masha USA we are pleased to offer a personalization service for many of our jewelry items to help you create a unique and meaningful piece. Please review the details of our personalization service below:
Scope of Personalization▼
Personalization Options
Most of our jewelry items can be personalized with names, initials, dates, or other meaningful text or symbols. Personalization options may vary depending on the item, so please contact us for details.
Service Charge
There is a $45 service charge for personalization, which covers the customization process and ensures your jewelry is crafted to your specifications.
Verification and Ordering Process▼
Inquire by Sending a Message
Before placing an order for personalized jewelry, we encourage you to contact us to verify whether the specific piece you are interested in can be customized. Our team will provide you with information on available personalization options for that item.
Order Placement
Once you have confirmed the personalization details with our team, you can proceed to place your order through our website or other designated ordering channels.
Return Policy for Personalized Items▼
Please note that personalized, resized, or customized items are unique to you and cannot be returned for an exchange or refund. We take great care in creating customized jewelry to your specifications, and these items may not be suitable for resale.
Contact Us▼
If you have any questions or would like to inquire about personalizing a specific piece of jewelry, please do not hesitate to contact our customer support team at support@mashausa.com or (505) 256-0190. We are here to assist you in creating a personalized and special piece of jewelry that you will cherish for years to come. By choosing our personalization service, you acknowledge and agree to the terms outlined in this policy, including the non-returnable nature of personalized items.