Wholesale Account Policy

To qualify for a wholesale account, you must either belong to a recognized trade related to luxury products or provide sufficient proof of your intent to resell our products.

Please note that not all items available for retail purchase may be offered for wholesale purchase. We reserve the right to determine which products are available for wholesale.

We do not provide financing or extend credit terms for goods or services purchased through wholesale accounts.

In some cases, special orders may be accommodated. These orders may require a deposit, the amount of which will be communicated on a case-by-case basis.

We do not impose minimum order requirements for wholesale accounts. However, pricing will be determined based on your annual purchasing volume, and discounts may apply based on the quantity purchased.

We do not allow returns on wholesale purchases unless there was an error on our end. All wholesale sales are final unless otherwise noted on you invoice. Some items purchased can be exchanged with a restocking fee, please contact your sales representative for further details.

When a carrier attempts delivery, customers may refuse the package. We will be notified of the refusal and the reason provided. In cases where a package is refused without a valid reason (e.g. wrong item sent, damaged packaging or contents) or if the refusal was due to customer error (e.g., incorrect address provided, not being able to sign for the package, refusal to accept the package), a shipping fee will be applied to cover re-shipping and handling costs.

Wholesale items carry a one-year warranty against manufacturing defects and do not include shipping to and from the repair center. Please reach out prior to sending items for repair so we can help you in the most efficient way possible.

To establish a wholesale account, please contact our dedicated Wholesale Account team. You can reach us at (505) 256-0190 or wholesale@mashausa.com. We will guide you through the setup process and provide you with the necessary information to start placing wholesale orders. By creating a wholesale account with us, you acknowledge and agree to the terms outlined in this Wholesale Account Policy. We look forward to serving your wholesale needs and building a mutually beneficial partnership.